University of Connecticut

University Information Technolgy Services

Telephone Operators

Our Mission

"To escalate the caller to their requested destination in an efficient, professional and pleasant (courteous) manner."

We are the front door to the University.

To that end, we use our collective resources to assure the caller is connected to their request in an efficient and timely manner.

Services

Telephone Operators are on staff during regular business hours to assist callers and to answer general questions. There are automated phone services available after hours.

• Telephone Operators provide callers on-campus, regional, departmental, and individual telephone numbers.
• Online phone directory (http://phonebook.uconn.edu) is available on the web 24 hours a day.
  NOTE:  Telephone Operators cannot alter the online directory, please contact your department liason to make any changes to your department's listing.
• TTY Service (TeleTypewriter) for the hearing impaired is available by dialing:  (860) 486-1041, Monday – Friday 8:00 AM – 5:00 PM (EST)

Updated:02.16.2007