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University of Connecticut Logistics Administration Parking Services

Frequently Asked Questions

I am a student. Can I park my car on campus?

I am an employee. Do I need a permit?

I am a visitor. Where can I park?

I need a parking permit. What do I need to do?

My permit is missing. What should I do?

I don't have my permit today. What should I do?

No convenient parking is available. What should I do?

I have class after 5 PM. Do I need a permit to park on campus?

I am a student/employee and have a state-issued handicap accessible permit. Do I need a university permit?

I got a ticket. What should I do?

My written appeal was denied. What can I do?

I only need a permit for the fall semester. Can I purchase a 1/2 year permit?

I have a permit from a regional campus. Where can I park?

I have an apartment-specific permit; can I park in a regular resident lot during the day?

I am a resident with less than 54 credits. Where can I park?

I want to make a payment. What forms of payment do you accept?

I am a student and will be driving a different vehicle temporarily. What should i do?

I have a motorcycle/scooter/moped. Do I need a permit and where can I park?

I have a new car. What do I do?

I was notified of outstanding parking fine(s), but I don't recall getting a ticket. Do I have to pay it?

I just paid a parking ticket. Where does the money go?

There is a basketball game tonight and I have a UConn-issued parking permit. Where can I park?

I no longer need my permit. Can I get a refund?

My vehicle broke down on campus. What should I do?

I need to unload my car. Where can I park?

My friend is coming to visit. Where can they park?

I am interested in carpooling. What should I do?

I have an international driver's license. Can I get a permit?

I am an EO Smith student working/taking classes on campus. Where can I park?

I broke my foot. Can Parking Services issue a temporary handicap permit?

My department is holding an on-campus event. Where can our guests park?

I can never find a parking space near my building. Does UConn oversell parking permits?

I am no longer employed by the university. What do I do with my permit?

My son has a student permit. I have an employee permit and need to drive his car today. Can my employee permit be used in his car?


I am a student. Can I park my car on campus?

All commuter students are eligible to purchase a commuter parking permit. Resident students must have 54 or more completed credits to be eligible to purchase a resident parking permit.

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I am an employee. Do I need a parking permit?

All employees are required to have a university issued parking permit.

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I am a visitor. Where can I park?

Visitor parking is available in one of our parking garages. For additional information on visitor parking please go to the visitor parking page.

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I need a parking permit. What do I need to do?

Eligible students who wish to purchase a parking permit need to come to the Parking Services Office with their driver’s license, vehicle registration and payment. Employees need to come to the Parking Services Office with their driver’s license, vehicle registration and offer letter. Payment for employee permits is made via payroll deduction. Special Payroll employees are not eligible for payroll deduction and must pay for their permit when they receive it.

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My permit is missing. What should I do?

If you believe that your permit is lost or stolen, please come to Parking Services and fill out a lost/stolen permit report, as it must be witnessed and notarized.

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I don't have my permit today. What should I do?

Stop by the Parking Services office with your driver’s license and valid registration and a one-day temporary permit will be provided.

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No convenient parking is available. What should I do?

Parking a distance from your final destination may be necessary during peak demand periods, but the University provides regular shuttle services from our largest parking facilities (see map). The unavailability of a convenient parking location, severe weather, or running late for a class or meeting are not considered valid excuses for violating parking regulations.

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I have class after 5 PM. Do I need a permit to park on campus?

No. You may park in any space that is not reserved or restricted. All reserved and handicap spaces are restricted 24/7. Please be aware of posted signs.

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I am a student/employee and have a state-issued handicap accessible permit. Do I need a university permit?

Employees and students must purchase and display a university permit that authorizes their use of the accessible parking spaces within that permit parking area.

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I got a ticket. What should I do?

You may pay the ticket (Paying a Ticket) or appeal it (Appealing a Ticket). Either way, action must be taken within 14 calendar days from the issuance date to avoid a $5 late fee. If you choose to pay it, you can come to the Parking Services Office or mail in your check. If you choose to appeal it, appeal forms are available in our office and on our ticket appeal page. Student tickets not paid or appealed within 14 days will be posted to the student’s fee bill.

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My written appeal was denied. What can I do?

If your appeal is denied you have the option to request a verbal appeal with the Citations Hearing Officer. The verbal appeal may be done in person or on the phone. Please call the Parking Services Office at (860)486-4930 to request a verbal appeal.

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I only need a permit for the fall semester. Can I purchase a 1/2 year permit?

No, you have to purchase a permit for the full year. When you leave in December, you can return the permit for a half-year refund. You must scrape the permit off your windshield and bring it to our office, even if it is in pieces, in order to receive a refund. It will take six to eight weeks for the refund to be processed through Accounts Payable.

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I have a permit from a regional campus. Where can I park?

Students with regional campus permits can park in Lots C, I or W. Employees with regional campus permits can park in designated Employee Area 3 parking located in Lots F, I and W. Employees can also purchase a permit for Area 2 lots.

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I have an apartment-specific permit; can I park in a regular resident lot during the day?

No. Your permit only allows you to park in your apartment-specific lot from 7am to 5pm, Monday thru Friday.

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I am a resident with less than 54 credits. Where can I park?

Resident students with less than 54 credits are not eligible for a University permit. Please visit http://www.offcampus.uconn.edu/resources_park.html for off-campus parking options. Remote parking permits may be available for residents with fewer than 54 credits, if space allows.

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I want to make a payment. What forms of payment do you accept?

The Parking Services Office accepts, cash, checks, credit or debit cards and Husky Bucks. The North and South Garages accept only cash, checks and Husky Bucks, no credit cards.

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I am a student and will be driving a different vehicle temporarily. What should i do?

You need to come to the Parking Services Office to get a temporary replacement permit for the vehicle. A replacement permit may be obtained for up to three weeks (21 days) per academic year at no charge. Verification of the original parking permit must be established, and a driver’s license and the registration of the temporary vehicle must be presented. Any temporary permits required beyond the three-week limit are available for a fee of $2 per day.

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I have a motorcycle. Do I need a permit and where can I park?

If it is required to have a license plate, it is considered a motor vehicle and you need to purchase a permit to park it on campus.

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I have a new car. What do I do?

You must notify Parking Services whenever there are changes to your vehicle's registration (e.g. plate numberor the make/model/color). Students must return the original permit or identifiable scrapings to the Parking Services Office to obtain a replacement permit at no additional cost. If the permit is not returned, it will be treated as a lost/stolen permit and a $20 replacement fee will be charged. A replacement parking permit will be issued at no charge when the total loss of a vehicle is documented by a Police or Insurance report at time of application.

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I was notified of outstanding parking fine(s), but I don't recall getting a ticket. Do I have to pay it?

Yes. People often drive away without realizing there is a ticket on their windshield. Someone passing by may remove a ticket for whatever reason. Someone who borrows your car may get a ticket and not tell you. Once in a while, the wind blows a ticket away and sometimes you just forget! If the ticket was issued to your vehicle/permit, you are responsible for the ticket because your vehicle was parked illegally. We can't control what happens to a ticket once it is placed on a windshield. We also can't accept "I never got the ticket" as an excuse to get out of paying...if we did, EVERYONE would simply say that instead of paying!

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I just paid a parking ticket. Where does the money go?

If you are a student, the money first goes to pay the expenses of issuing and administering student tickets. Any remaining funds go to Student Financial Aid to provide financial assistance to students in the future. If you are not a student, the money first goes to pay the expenses of the operations of the Parking Services Office. Any remaining funds are put aside to pay for maintenance and future improvements to parking lots, parking garages and equipment.

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There is a basketball game tonight and I have a UConn-issued parking permit. Where can I park?

If you have a UConn-issued permit, you can park in any area that your permit allows you to park without being charged an event parking fee. However, both garages as well as lots 8, 9, and Y are heavily used by basketball patrons so you may not be able to find a space in these areas when there is a game.

Click here for the basketball schedule at Gampel.

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I no longer need my permit. Can I get a refund?

Students can return their permit to Parking Services by October 1st for a full refund or by February 15th for a half-year refund. The permit must be scraped off the windshield in an identifiable form with the serial numbers distinguishable in order to be eligible for a refund. In order to be eligible for a refund for a garage permit, the permit and keycard must both be returned. Employees who pre-pay for a permit will receive a pro-rated refund effective the date the permit is returned to Parking Services. Employees with payroll deduction will have their deductions stopped effective within two to four weeks of the date the permit is returned to Parking Services.

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My vehicle broke down on campus. What should I do?

If your vehicle is broken down in a space for which your permit does not allow you to park, contact the police department at 860-486-4800. If you receive a parking ticket, you will still need to appeal or pay the charge.

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I need to unload my car. Where can I park?

You may park in any load zone for the maximum posted time, typically either 15 or 30 minutes. Parking in fire lanes, tow zones, or undesignated parking locations is not permitted no matter how brief.

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My friend is coming to visit. Where can they park?

During regular business hours (Monday – Friday, 7 AM – 5 PM), visitors must park in either the South or North Garage and pay the hourly rates. The South garage is available for overnight parking.

Visitors may park in any unrestricted legal space on the weekends but care must be taken to avoid areas of campus in which parking is restricted 24-hours/7-days per week.

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I am interested in carpooling. What should I do?

UConn Human Resources has designed a Carpool Tool for employees. You will need your net id and password to access the system. Once you register, you may search for car pool partners by town, county or state. Click here for the Carpool Tool.

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I have an international driver's license. Can I get a permit?

As long as the license from your country of residence and your international license are current and valid, you may obtain a parking permit. However, if you are a student, you must meet all student eligibility requirements.

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I am an EO Smith student working/taking classes on campus. Where can I park?

As an EO Smith student, you must park in either the North or South Garage and pay the hourly rate.

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I broke my foot. Can Parking Services issue a temporary handicap permit?

The University of Connecticut cannot issue any type of handicapped permit. Handicapped permits are issued only through the Department of Motor Vehicle in the state through which your vehicle is registered. While we cannot issue a handicapped permit to you, the Accessible Van Service is available through the Department of Transportation at 860-486-4991. For more information regarding the Accessible Van Service, please visit their website.

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My department is holding an on-campus event. Where can our guests park?

Instruct your guest to park in the South or North garage at an hourly rate or contact the Parking Services Office at 860-486-4930 to make other arrangements. If you are expecting more than 20 guests who will need to be accommodated in the South or North Garage, please contact Parking Services at the number above.

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I can never find a parking space near my building. Does UConn oversell parking permits?

UConn Parking Services does not oversell parking permits. While it may seem as though there is a lack of parking spaces, there is a only a lack of convenient parking spaces. Spaces are always available in C lot for any vehicle with a valid paid UConn permit.

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I am no longer employed by the university. What do I do with my permit?

If you are no longer employed by the University of Connecticut, you must return your parking permit directly to Parking Services at 3 North Hillside Road. This will ensure that payroll deduction for your parking permit will be stopped accordingly.

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My son has a student permit. I have an employee permit and need to drive his car today. Can my employee permit be used in his car?

Your employee permit is NOT valid on any vehicle with a student parking permit. If you need to drive your son’s vehicle, you will need to park in the area for which his permit is valid.

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