Housing and Supportive Services Program

THE ELDERLY RENTERS PROJECT AND THE ELDERLY SUPPORTIVE SERVICES PROGRAM TRAINING MANUALS

The comprehensive training guide, Managing for Success: Problem Solving Strategies in Working with Frail Elderly Renters, contains complete information for offering a two-day training workshop for housing managers and social service providers. The cost for the guide is $18.00, which includes postage. Organized into eight sections, the guide provides Training Instructions; Training Outline; Scheduled Time Allotment; Materials Needed; Teaching Text (with suggested visual aids and optional handouts). Training topics includes:

• The Demographic Challenge: Who, What and Why?
• Physiological, Psychological and Social Change
• Skills for Working with Frail Elderly Renters
• When to Intervene
• Community Resources and Networking
• Reducing Problems with Relocation
• Carrying Through: Perspective, Planning, and Policy

In addition, a series of six resource booklets, Working with Frail Elderly Renters is also available. The booklets are designed to provide practical information to housing managers in a short, easy-to-read format. The cost of the series is $20.00, which includes postage. Titles in the series are:

• Accessing Community Services
• Building a Positive Social Environment
• The Physical Environment
• Communication
• Strategies for Mobilizing Social Support
• Legal Issues for Housing Managers

The cost for a complete set of the training guide and series of resource booklets is $35.00. Your choice of these publications is available to you with your check made payable to the University of Connecticut.

The Elderly Supportive Services Program: Bringing Service Coordination into Senior Housing is written for Housing Developers, Management Company Professionals, Executive Directors, Housing Mangers, Social Service Providers, and Service Coordinators to provide a guide to assist them in their efforts to integrate supportive services into existing housing. The manual was developed based upon our experiences in developing and implementing the Elderly Supportive Services Program (ESSP), an on-site service coordination program, in federally assisted senior housing (AoA Award No. 90AM043902). The Operations Manual is organized into eight sections:

• Aging in Place: The need for Service Coordination in Senior Housing
• The Role of the Resident Services Coordinator
• A Closer Look at the Resident Services Coordinator
• The Three Cs: Coordination, Communication, and Confidentiality
• Relocation and Frail Elderly Residents
• Trouble Shooting Guide: Potential Problem Areas Affecting Service Coordination
• Resources for Working with Elderly Residents in Senior Housing
• Conclusion

The cost for this 167-page manual is $20.00, including shipping and handling. Please make check payable to the University of Connecticut.