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REQUESTING PROGRAMMING ASSISTANCE

Support for Enterprise Applications Programming Services is provided for all aspects of the development cycle and beyond. A Request for Administrative Programming Assistance form is available at http://web.uconn.edu/eaa/services/servreq.pdf (requires Adobe Acrobat) or by calling the UITS Help Center at 860.486.4357.

Forms must be signed by a dean, director, department head or other authorized individual and sent to:

                                 Enterprise Administrative Applications
                                 University ITS, Unit 5179
                                 69 Ahern Lane
                                 Storrs, CT  06269-5179

Upon receipt, the request is reviewed and assigned to one of the programming team leaders. An acknowledgement of receipt letter, including an assigned service request number, is sent to the requestor. The appropriate team leader will then follow through on the request. Every attempt will be made to service user needs in a timely manner.